Our Guarantee
Active Equine's mission is to make caring for your horse easy and enjoyable, supporting their wellbeing amidst the unique challenges of the Australian climate.
Shop confidently with our 90-day returns guarantee.
Trusted by 1000's of horse owners, read more about the Active Equine story here.
Introducing the Active Equine "Horse Rug Name Tag" – the perfect solution for horse owners seeking personalised identification for their horse rugs.
These are manufactured in Australia using stainless steel which means that they will outlast most other identification tags on the market. Our Horse Rug Tags ensure that your horse's rugs are easily identifiable by size, name, or warmth rating.
Whether you're a horse owner or manage a horse stud, these tags offer a practical and clear way to keep track of your rugs.
- Each tag measures 30mm in diameter and comes with a convenient ring carabiner, allowing quick and easy attachment to almost any rug.
- With the capability to engrave up to 10 characters per line and up to two lines, you can customise each tag to suit your specific needs.
- Any combination of text is possible! The most popular are rug size, stud name and horse name.
- Add engraving to the rear of the tag for only $5.
- The engraving is permanent, ensuring that it won't rub off or fade, even in harsh weather conditions.
Our Horse Rug Name Tags are not only weather resistant but also come with the option for bulk pricing when ordering 20 or more tags. This makes them an economical choice for larger operations or those looking to tag multiple rugs.
For more information or to inquire about bulk pricing, please contact us at sales@activeequine.com.au
Rug tags are engraved to order. Other than large bulk orders, most rug tags ship within 2-3 business days.
Your rugs tags will ship directly from our Australian manufacturer and will be seperate to any other items in your order.
DO YOU DELIVER TO PO BOXES?
- Yes, we ship to PO Boxes.
HOW WILL MY ORDER BE SHIPPED?
- We ship all orders with tracking via Australia Post.
- You receive tracking details via email when you order is shipped.
- Australian orders under $150 are charged flat rate shipping of $14.95.
- Australian orders over $150 include free shipping.
- International orders are shipped at a flat fee of $40 AUD charged at checkout. Please contact us at sales@activeequine.com.au if you have any questions.
WHEN WILL MY ORDER BE DELIVERED?
- We aim to ship all orders between 1-2 business days from payment confirmation.
- Please note that this time frame may vary due to circumstances beyond our control such as Australian Public Holidays or COVID restrictions.
- You will receive tracking details when you order is shipped.
- Orders shipped within Victoria are usually delivered between 2 - 5 working days. For all other states please allow between 3 - 7 working days for metropolitan areas and up to 10 working days for regional areas.
- Please refer to your individual tracking notification for further detail.
WHERE DO YOU SHIP FROM?
- All our stock (other than personalised brushes) is dispatched at our Melbourne warehouse.
- If the website says it's available, it's in Australia and ready to ship to you. We hate when you order something thinking that its local and then find it ships from overseas!
DO YOU ACCEPT EXCHANGES OR RETURNS?
- Yes, we offer hassle free exchanges and returns on orders (other than custom products) provided that you return it within 90 days after receiving your order, the product and packaging is in its original condition and it was not a customised or clearance/sale item.
- Any returns on orders that included bonus or free gifts will be refunded less the value of the free gift.
- Unfortunately we cannot accept change of mind returns on customised products unless there is a manufacturing fault so please ensure you enter all details correctly and triple check spelling before placing your order. If you have any questions we are always happy to help prior to you placing your order.
- Returns must be accompanied by your original order details and contact details. Please do not send or e-mail us credit card numbers or other sensitive information. We will contact you directly if clarification is required.
- We do not refund shipping charges or return postage.
- Please contact us prior to any returns to ensure a smooth process.
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