Our Guarantee
Active Equine's mission is to make caring for your horse easy and enjoyable, supporting their wellbeing amidst the unique challenges of the Australian climate.
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Trusted by 1000's of horse owners, read more about the Active Equine story here.
The Fly Veil Wellington Stone & Pearl Soundless has a longer neck part so it can't slip.
Our Fly Veil Stone & Pearl is a combination of the modern American look and Kentucky Horsewear’s expertise. This fly veil is hand knitted for better durability, topped off with stones & pearls in the same color as the fly veil. The Fly Veil Stone & Pearl protects the horse’s ears against flies and sound while riding. The material around the ears is stretch and slim fit. The soundproof ears don’t slide off and offer a perfect fit as they are a little bit thinner. They remain equally soundproof. Therefore, the horse doesn’t get distracted by noise. The neck part is longer so it can’t slip. The Fly Veil Stone & Pearl does not have a visible logo, therefore rider or sponsors can embroider their own logo. Hand washing only.
- Fly protection with American look
- Soundproof ears
- Pearls & stones topping off
- Quality knitting by hand
- Extended neck piece to prevent the fly veil from slipping
DO YOU DELIVER TO PO BOXES?
- Yes, we ship to PO Boxes.
HOW WILL MY ORDER BE SHIPPED?
- We ship all orders with tracking via Australia Post.
- You receive tracking details via email when you order is shipped.
- Australian orders under $150 are charged flat rate shipping of $14.95.
- Australian orders over $150 include free shipping.
- International orders are shipped at a flat fee of $40 AUD charged at checkout. Please contact us at sales@activeequine.com.au if you have any questions.
WHEN WILL MY ORDER BE DELIVERED?
- We aim to ship all orders between 1-2 business days from payment confirmation.
- Please note that this time frame may vary due to circumstances beyond our control such as Australian Public Holidays or COVID restrictions.
- You will receive tracking details when you order is shipped.
- Orders shipped within Victoria are usually delivered between 2 - 5 working days. For all other states please allow between 3 - 7 working days for metropolitan areas and up to 10 working days for regional areas.
- Please refer to your individual tracking notification for further detail.
WHERE DO YOU SHIP FROM?
- All our stock (other than personalised brushes) is dispatched at our Melbourne warehouse.
- If the website says it's available, it's in Australia and ready to ship to you. We hate when you order something thinking that its local and then find it ships from overseas!
DO YOU ACCEPT EXCHANGES OR RETURNS?
- Yes, we offer hassle free exchanges and returns on orders (other than custom products) provided that you return it within 30 days after receiving your order, the product and packaging is in its original condition and it was not a customised or clearance/sale item.
- Any returns on orders that included bonus or free gifts will be refunded less the value of the free gift.
- Unfortunately we cannot accept change of mind returns on customised products unless there is a manufacturing fault so please ensure you enter all details correctly and triple check spelling before placing your order. If you have any questions we are always happy to help prior to you placing your order.
- Returns must be accompanied by your original order details and contact details. Please do not send or e-mail us credit card numbers or other sensitive information. We will contact you directly if clarification is required.
- We do not refund shipping charges or return postage.
- Please contact us prior to any returns to ensure a smooth process.
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